Shipping & Delivery Policy

1. Shipping Availability

We currently provide delivery services across India to serviceable PIN codes through our trusted courier and logistics partners.

Delivery availability may depend on the destination PIN code and courier service coverage.

2. Order Processing

Once your order is successfully placed and payment is confirmed, we will begin processing your order.

Orders are carefully packed to ensure that the products reach you in good condition.

Orders may take 1–3 working days to process and dispatch, depending on product availability and order volume.

3. Delivery Time

The estimated delivery time for orders is 8–10 working days from the date of dispatch.

Delivery timelines may vary depending on:

• Customer’s location and PIN code
• Courier partner availability
• Weather conditions
• Public holidays
• Festivals and peak-order periods
• Unexpected transportation or operational delays
• Remote or difficult-to-service locations

The mentioned delivery timeline is an estimated timeframe and may occasionally take longer due to circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Any applicable delivery charges will be added to the order total at checkout.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, SMS, or other available communication methods.

You can use the tracking information to check the status of your shipment.

6. Delivery Address

Customers are requested to provide a complete and accurate delivery address, including:

• Full name
• House/Flat number
• Street/Area
• City
• State
• PIN code
• Contact mobile number

Gupta Home Made will not be responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

7. Delayed Delivery

Although we aim to deliver all orders within 8–10 working days, delays may occur due to courier issues, extreme weather, natural events, public holidays, festivals, transportation problems, or other circumstances beyond our control.

If your order is delayed beyond the estimated delivery period, please get in touch with us for assistance.

8. Damaged or Incorrect Package

If you receive a package that appears damaged, tampered with, or contains an incorrect product, please get in touch with us as soon as possible.

For eligible complaints, customers may be required to provide photographs or videos of the package and product for verification.

Please refer to our Refund & Cancellation Policy for information regarding returns, replacements, and refunds.

9. Contact Us

If you have any questions regarding your order or delivery, please contact Gupta Home Made:

Website: www.guptahomemade.com
Email: guptahomemade@gmail.com
Phone: 7411524500

We are happy to assist you with your order and delivery-related queries.

Gupta Home Made
Homemade Quality, Delivered to Your Doorstep.